Tag Archives: earn trust

Lead Without Authority

There are two forms of influence in the world: Influence by authority Influence without authority When a ‘boss’ (a manager or someone with a big title) attempts to influence change or drive action using only their authority, it is rarely successful in the short term, and never in the long term. “Because, I told you so” may work a few times on a kindergartner, but doesn’t inspire confidence or long-term results in the business world. …Continue reading

Have a Plan (With Dates)

I’ve written a lot on the importance of having a plan. This week’s Leadership Principle tip doubles-down on that. Consider a status update: Bad: “The team will investigate the issue.” Good: “The team will complete the investigation of the issue by Tuesday afternoon and will share a plan for how to fix it by Thursday.” The Good version of this does a few things: It enables accountability on the next steps. It conveys the appropriate …Continue reading