Top Posts
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Why Nobody Can Copy Apple
Horace Dediu has written another brilliant piece titled...
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The Job Decision Matrix
A Job Decision Matrix will help identify what is actual...
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Path To Green
A Path To Green (PTG) is a clear, crisp, and complete s...
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You are Thinking of Your Career Trajectory Wrong
Most people think about their career trajectory as bein...
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The 5Ps: Achieving Focus in Any Endeavor
Always have a plan. Always. A great, simple, framework...
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STOP 0xC2 aka BAD_POOL_CALLER Blue Screen and bad memory
My computer bluescreened with a STOP 0xC2, BAD_POOL_CAL...
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Merit Badges – A Mental Model for Success
The concept of a Merit Badge comes from the Boy Scouts...
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Have Backbone, Disagree and Commit
Have Backbone, Disagree and Commit Leaders are obligate...
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Tenets
Tenets are a few carefully articulated guiding principl...
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Work Backwards From The Customer
At the 1996 Microsoft Professional Developer Conference...
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Customer, Business, Technology, Organization (CBTO)
CBTO = Customer + Business + Technology + Organization
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Retail Pricing, Markup, and Margins
Tom’s Hardware is generally really solid. But they shou...
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One-Way and Two-Way Doors
Effective decision-making starts with understanding; in...
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Paying Developers is A Bad Idea
The companies that make the most profit are those who b...
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Be a Great Reader
When an organization has a culture where the written wo...
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Category Archives: Leadership
Retail Pricing, Markup, and Margins
Tom’s Hardware is generally really solid. But they should stay focused on technology because this post is seriously absurd: “More than two years after the introduction of the iPad, Samsung appears to be very confident in the tablet market and is shooting for margins that exceed Apple’s iPad levels.” – Samsung Galaxy Note 10.1 Has Bigger Profit Margin Than iPad, Aug 27, 2012 MSRP stands for Manufacturers Suggested Retail Price. It is the price a …Continue reading
A Mouse and Keyboard Don’t Make a Hardware Company
Microsoft is not, and never will be, a hardware company. Please don’t go off saying “what about Xbox or mice & keyboards?” Microsoft does not really want to build & sell hardware. Surface is akin to Google’s Nexus; a ‘north star’ product intended to lead OEMs in the right direction. “With Surface we wanted to make sure that no stone is left unturned, in terms of really showing Windows 8 in its most innovative form. …Continue reading
Apps Must Be Cross Platform
This is a copy of a guest post I wrote for GeekWire. View the original here. Maybe there are a few Robert Scobles out there who still believe that a significant number of successful apps in the future will be unique to any one client platform. Connected experiences across all devices is where the growth is and it would be insane for anyone, from a major brand to an early-stage startup to believe they don’t …Continue reading
Wanna Compete with Apple? Focus on Experiences.
TL;DR Apple’s insane profitability has the other big guys jealous and freaked out. None are stupid enough to try to compete with Apple on Apple’s terms. The way to beat Apple is to redefine the game by making apps irrelevant and by making mobile just a piece of the equation. The “Experience = Stuff / Time” model is a great way break the conversation down to really understand what is going to happen. In 1999 …Continue reading
The Job Decision Matrix
A Job Decision Matrix will help identify what is actually important to you in your career (and life). Gaining clarity on what is important to you, right now, will help you identify new job opportunities, avoid wasting time on job opportunities that are not right for you, and make a job decision with conviction. This blog post is one of my oldest on leadership and by far the one I’ve gotten the most positive feedback …Continue reading
Don’t Build APIs…
My first job at Microsoft was providing developer support for the early Windows SDKs. To do my job well, I spent hours studying the Windows SDK documentation, the Windows source code, and writing sample applications. I then spent hours poring over customers’ (such as Lotus, WordPerfect, and Computer Associates) code helping them figure out what was not working. This gave me a deep appreciation for API design early in my career. I saw clear examples …Continue reading
The Five Big Guys
I’m working on writing up my thesis on the future of the consumer technology business and have convinced myself that there are 5 companies that stand to dominate. I call them The Five Big Guys. This post lays the ground work for that thesis by discussing these 5 companies. In 1989 I read the tea-leaves and made the call that Windows was going to dominate and OS/2 was going to fail. I felt I was …Continue reading
You are Thinking of Your Career Trajectory Wrong
Most people think about their career trajectory as being like a bell-curve or that of a cannon ball fired from a cannon. Something like this: For 99% of all successful people, this is completely the wrong way to think about it. For that other 1% (the Bill Gates & Mark Zuckerbergs of the world) it might work. For the rest of us, there’s a mental model that will help keep you sane, help you appreciate …Continue reading
Experience = Stuff / Time
The real value in creating new businesses is in delivering customer experiences. The ubiquitous nature of the web, devices, and social networks means successful companies in the future will understand this. The question is “what do people mean when they say ‘experience’”? This post provides an answer. Over the years, I’ve developed a mental model that helps me and my teams think about new businesses from a very customer focused perspective. I refer to it …Continue reading
Brand is a Critical Part of the End-to-End Experience
A commenter on another of my posts asked me to explain further why I think “brand is as much a part of the end-to-end experience as the user interface, device, OS, apps, and services.” I took it as a challenge to actually get my thoughts on the subject down in writing. So here we go… I use the following mental model when thinking through end-to-end user experiences: Or, since this is not real math, in words: …Continue reading
Seattle Startup Internship Opportunities
When I was in college I did an internship with a big company (IBM; working on submarine sonar systems) and learned amazing things (including that I didn’t want to work for IBM <g>). I also did a short internship for a professor writing Fast Fourier Transforms in FORTRAN. In addition to running my own little software company that I had started in high school, these internships were hugely valuable to me later in my career. …Continue reading
My Best Hiring Stunt To Date
I’ll be doing some serious recruiting soon. I will only hire the best, and attracting the best requires them noticing jobs are available. This got me thinking about “best-practices” for driving recruiting. Watching others lead, and as a manager myself, I’ve seen that no one way is “the right way.” As a manager, it depends on who you are as a person. I’ve seen successful teams get built around the “serious boss man” and I’ve …Continue reading
Be Either an App or a Platform, Not Both
If you think the thing you are building is both an “app” and a “platform” you will fail. Oh, and if you think it’s going to be a just a platform, you will fail too. (Update: April 6, 2012 – I updated this post with some typo fixes and minor tweaks). A recent story on Hacker News gave me an excuse to write down my thoughts on this subject. I’m reposting here in order to …Continue reading
90% of the Decisions You Make Don’t Matter
In my post The 5 Ps: Achieving Focus in Any Endeavor, I noted that “90% of the decisions you make don’t matter; real success comes in being able to identify the 10% that do and focus on those.” The best, most effective leaders can free their teams up to get stuff done by making lots of decisions quickly and enabling those decisions to stick. We all regularly hear criticisms of ineffective leadership voiced as “Decisions …Continue reading
Some of my Favorite Quotes
“A long, healthy, and happy life is the result of making contributions, of having meaningful projects that are personally exciting and contribute to and bless the lives of others.” – Hans Selye “Fools ignore complexity. Pragmatists suffer it. Some can avoid it. Geniuses remove it.” – Alan Perlis “Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity.” – Charles Mingus “No matter where you go, there you are.” – BB …Continue reading
The 5Ps: Achieving Focus in Any Endeavor
Always have a plan. Always. A great, simple, framework for any plan is the 5Ps: Purpose, Principles, Priorities, People, and Plan. This framework applies to software development projects, job searches, building a garden, or a phase in your life. I have personally found the 5Ps a useful tool for small projects (e.g. prepping for a VC demo/presentation) as well as large-scale projects that include 1,000s of people. The 5Ps : Purpose, Principles, Priorities, People, and …Continue reading
A great quote
Someone just forwarded me the following quote. This really resonates with me. I have been working on trying to get a home server product built at Microsoft for over 8 years… “At first people refuse to believe that a strange new thing can be done. Then they begin to hope it can be done. Then they see it can be done. Then it is done and all the world wonders why it was not done …Continue reading
Technology Complexity
Mostly when I read Don Box’s blog I say to myself “Hmmm, interesting. I didn’t know that. I wonder how long his hair is these days?” What he’s working on (Indigo) is interesting to me (it was my former life), but it’s not where my passion currently lies. Today Don posted a piece as a response to Eric Raymond’s article on software usability. I hadn’t read Eric’s article, but after I did (and John Gruber’s analysis …Continue reading
Heros
Speaking of heros… This got me thinking about who my heros are. I actually have quite a few, and I think I can categorize them: Real Life My father. Duh. Geeks Jim Gray Ray Ozzie Anders Hieldberg Chris Guzak Leadership Bob Muglia Ronald Regan Abrhahm Lincoln
Ray Ozzie on WinFS & Longhorn
One of my favorite industry visionaries, Ray Ozzie, has written a great note in his blog on WinFS titled “640KB ought to be enough for everyone“. Interesting read. He references Jim Gray (another of my geek heros) and points to an old but topical presentation on the trends in storage. Jim gets it.
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