From Servers, Phones, and Voice Assistants to Space…

Last week I joined my good friend  Den Delimarsky and his colleague Courtny Cotten hosted me on The Work Item podcast. “In this episode, we dive a bit deeper into Charlie’s approach to product ideation and design, discuss … Read more

How to be a Secret Agent (of Change)

Seal of the United States Secret Service

Great leaders don’t let changes happen to them. Instead, they become skilled at driving change. Leaders effective in driving change are known as agents of change or change agents. This post documents a tool called D x V x F > R that will enable you to become a great agent of change.

I’m Breaking into Space

I exited my last role recently and have been drafting my next chapter. I have decided to make my new mission Space; specifically getting humanity off Earth. Over the past months, I’ve focused on learning about … Read more

Look Back Quotient (LBQ)

1987 BMW 535is E28 "Vlad"

Look Back Quotient (LBQ) is a measure of how attractive a car is to the car’s owner. A car with a high LBQ will increase the car owner’s propensity to look back at their car after … Read more

Kindel’s 3rd Law

Kindel’s 3rd Law – Amazon will enter every existing business, channel, and market. If said business, channel, or market doesn’t already exist, Amazon will try to invent it. Tig Kindel – 2019 See also: Kindel’s Law … Read more

Mechanisms

Mechanisms are complete processes built around a tool, owned by a leader that gets adopted broadly and regularly inspected and improved to ensure things get done, not because everyone has good intentions, but because the mechanism’s elements structurally force the desired behavior. “Good intentions never … Read more

Work Backwards From The Customer

At the 1996 Microsoft Professional Developer Conference (PDC) I stood up in front of 8,000 customers and announced what I’d been working on for the previous two years: the Distributed Component Object Model (DCOM). On stage, in front of … Read more