Breaking Down Innovation & Invention

A friend recently asked me if I had a Lexicon & Taxonomy for Innovation and Invention. While I do, I realized I’ve never written it down. Here’s my first stab; using the Customer, Business, Organization, and … Read more

From Servers, Phones, and Voice Assistants to Space…

Last week I joined my good friend  Den Delimarsky and his colleague Courtny Cotten hosted me on The Work Item podcast. “In this episode, we dive a bit deeper into Charlie’s approach to product ideation and design, discuss … Read more

How to be a Secret Agent (of Change)

Seal of the United States Secret Service

Great leaders don’t let changes happen to them. Instead, they become skilled at driving change. Leaders effective in driving change are known as agents of change or change agents. This post documents a tool called D x V x F > R that will enable you to become a great agent of change.

Mechanisms

Mechanisms are complete processes built around a tool, owned by a leader that gets adopted broadly and regularly inspected and improved to ensure things get done, not because everyone has good intentions, but because the mechanism’s elements structurally force the desired behavior. “Good intentions never … Read more

Have Backbone, Disagree and Commit

Photo credit: https://www.flickr.com/photos/genista/

Have Backbone, Disagree and Commit Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake … Read more